IRS Form 911 is the Request for Taxpayer Advocate Service Assistance, the form you file when a tax problem is causing hardship, and you haven't been able to fix it through regular IRS channels.
If you need to reach the Taxpayer Advocate Service, use our fillable Form 911 to enter your details, complete and sign the form, and submit it by mail, fax, or email in minutes.
IRS Form 911 is the Request for Taxpayer Advocate Service Assistance, the form you file when a tax problem is causing hardship, and you haven't been able to fix it through regular IRS channels.
If you need to reach the Taxpayer Advocate Service, use our fillable Form 911 to enter your details, complete and sign the form, and submit it by mail, fax, or email in minutes.
Form 911 is used to formally request help from the Taxpayer Advocate Service (TAS), an independent office inside the IRS. You'd use it when a tax problem is causing financial difficulty, when the IRS hasn't responded by a promised date, or when an IRS process isn't working as it should.
Taxpayers who are facing economic harm, an immediate threat of IRS enforcement action, or who have contacted the IRS repeatedly with no resolution should use Form 911. Individuals, businesses, and authorized representatives can all submit a request. What it shouldn’t be used for are frivolous arguments, like disputing the legality of income tax, as doing so can trigger a $5,000 penalty.
There's no fixed Form 911 due date, since it isn't an annual filing. You should submit it as soon as a qualifying issue arises; for example, once 30 days pass with no IRS response, or once a hardship or enforcement threat becomes real. Filing early gives TAS more time to intervene before the situation worsens.
If Form 911 is not submitted, you generally must continue addressing the issue through normal IRS channels and will not be able to open a TAS case through that form. Penalties, interest, or collection action may continue when otherwise applicable.
Additionally, filing Form 911 does not guarantee relief or automatically stop collection activity, but it allows TAS to review the case and advocate for appropriate action.
You file Form 911 by mailing your completed form to the Taxpayer Advocate Service, 7490 Kentucky Dr., Stop MS 11-G, Florence, KY 41042, or fax it to 855-828-2723. You can also email it directly to TAS and sign the form electronically before sending it. You may also contact your local TAS office for assistance.
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3You can get a blank Form 911 by accessing our editable version online. It loads pre-formatted with every required field, so you just need to fill in your taxpayer information, issue details, and signature, then save and submit it directly to TAS.
Yes, you can submit Form 911 by email to TAS, in addition to mail or fax. Email submissions aren't encrypted, so only choose this option if you don’t want that risk on the form itself; otherwise, fax or mail is safer.
If your Form 911 is missing information, that could delay processing, since TAS needs your full contact details, tax issue description, and requested relief to open a case. Double-check every required line, including your signature and your spouse's signature for joint requests, as well as official Form 911 instructions, before you submit it.
Yes, you can fill out your IRS Form 911 online using our editor. Type directly into each field, attach supporting documents if needed, then download the full copy to mail, fax, or email to the Taxpayer Advocate Service.
You can fill out Form 911 for free, but downloading it requires opting for a paid subscription; you can see what choices there are on our pricing page.
Yes, you can correct mistakes on Form 911 even after you’ve already mailed it with an error by submitting a corrected copy or contacting TAS directly. To avoid such issues, it’s recommended to double-check your entries and compare them to a Form 911 example before submission.
How long it takes to process Form 911 depends on the issue, but if you don't hear back within 30 days of submitting, you should contact the Taxpayer Advocate office where you filed. Cases involving urgent financial hardship are often prioritized for faster review.